STEP 1:
CHOOSE YOUR REPORT TYPE
Before you invite an auditor into your office, you need to decide first what type of SOC 2 report your service organization needs. Alternatively, an auditor can help you and suggest the most appropriate method for you.
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STEP 2
DEFINE THE AUDIT SCOPE
First, decide whether you will seek a SOC 2 audit at the company level or for a specific product/service. Next, decide what period of time you will require (the recommended length for Type II is at least 6 months). Finally, select from the five trusted service criteria for which you need to conduct an audit. You can select only few to start with and then add others. Certain industries have some criteria that are mandatory. For example, healthcare companies must meet the requirements of HIPAA, so choosing Privacy over Security should be the right choice. After selecting the period and criteria, you need to determine which information security controls and systems are relevant.
Then collect all documentation on these systems and controls. During the audit, the auditor will review this documentation along with your systems and controls to determine operational effectiveness. Some of the documents, you may need to provide, include:
¨
asset inventories, change management information, equipment maintenance records, system backup records, code of conduct and ethical policies, business continuity and incident response plans,...
It is also advisable to discuss all criteria with the auditor to ensure that they are chosen correctly.
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STEP 3
PERFORM A GAP ANALYSIS
Now when you have all your systems, controls, and documents in place, you need to compare where you stand with what SOC 2 compliance requires. This gap analysis allows you to identify any areas, where your system falls short in protecting customer data. That way you can create a remediation plan to bring them in line before your formal SOC 2 audit.
The auditor may also carry out a readiness assessment. During the readiness assessment, the audit company will perform its own gap analysis and provide you with some recommendations. These will also explain the requirements of the trust service criteria you have selected.
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STEP 4
COMPLETE THE READINESS ASSESSMENT
In preparation, a SOC auditor may provide you with answers on any questions or concerns you may have.
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